The Bengaluru-based hyperlocal delivery startup is seeing a significant 320 percent surge in medicine and grocery delivery amid the second wave of the pandemic. During the second wave and lockdown, Dunzo has seen a double growth as users are ordering medical, essentials, meals, and many other items.
According to the company, while the medicine orders saw a 350 percent spike, the orders for groceries, fresh produce, and daily staples grew 318 percent in the January-April 2021 period. Its B2B business, too, which is working with volunteers, NGOs, and other organizations, delivering essentials, has grown by two times.
Dunzo has been used by consumers as well as brands for the delivery of daily essentials and gaining momentum since the first lockdown. The company recently tied up with Dukaan, a software as a service app that helps small and medium businesses set up their online stores. Last year Dunzo had tied up with FMCG companies like PepsiCo, Britannia, and Godrej Consumer Products for the quick delivery of essentials.
Now to keep the momentum going on, Dunzo plans to launch 250 micro-fulfillment centers with an aim to service over 700 neighborhoods. "With more micro-fulfillment centers in the pipeline, stronger supply chain management, we are moving closer to our goal of 15-minute deliveries and gearing up to build a better, safer world of on-demand commerce and convenience for India," said Kabeer Biswas, CEO, and Co-Founder, Dunzo. Currently operational in cities like Bengaluru, Delhi, Gurugram, Pune, Chennai, Jaipur, Mumbai, and Hyderabad, Dunzo plans to expand its presence in 20 cities by next year.
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