HRS Hospitality and Retail Systems is expanding globally by opening in China, the largest market in the Asia-Pacific region. The company started its operations by reselling Oracle Hospitality solutions in China in 2019, and now, after obtaining support rights from Oracle, it is authorized to provide support services to new and existing customers in the country.
The firm is now covering 76 countries to more than 3000 customers. HRS provides comprehensive innovative solutions to its customers, which include: Property Management, POS, Spa and Guest Activities, Business Analytics, Payment Gateway, Mobile Applications, Channel Manager, Online Distribution Services, Finance and HR Systems, Passport Scanning & Recognition, and much more.
Steven Lee, Managing Director, Asia Pacific, talks about the HRS contribution: “Being a global part of Oracle Hospitality has allowed us to share our 30 years of industry experience in every new market we go into. We currently have market presence in 76 countries globally. Our core focus has always been in providing world-class consulting services to the hospitality industry. In recent times, we decided to value-add and do our part by organising online webinars for hoteliers, to share our product knowledge with our peers. We feel this is important during this period where most businesses, globally, are affected.”
HRS service portfolio comprises of pre-project analysis, hardware and software supply, strategic IT consultation, solutions implementation and integration, staff training, 24/7 technical support, plus a wide range of professional customer services.
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