FedEx to work round-the-clock for online customers’ satisfaction

fedex extends 7 days delivery

FedEx had recently extended delivery to six days a week, while now surprisingly, it is announced to seven days. This decision was taken by the company in order to provide the best service to its customers around the clock.

The firm has already started to take approximately 2 million deliveries to homes in lieu of post office handling it, this move was made to enhance the effectiveness of its own network.

Raj Subramaniam, President and Chief Operating Officer, FedEx Corp said that this development could help meet e-commerce retailers and online shoppers’ requirements.

FedEx senior vice president Patrick Fitzgerald happy with the development said, “Seven-day residential delivery is a significant turning point. I would say it’s not surprising to industry observers who have seen this growth in e-commerce demand.”

FedEx is looking forward to increasing the delivery of small parcels in the U.S. by 2026. As of now, the company has decided not to take any help from the post office for dropping off SmartPost packages at customers’ house.

FedEx in a report said that it had taken away 20 percent of SmartPost parcels since 2016 and the reason being, the company was helped by a technology that could identify a FedEx driver who was expected to take an additional package to the same address or somewhere close by.